Following are a few references / recommendations ...
Dear Mr. Leach,
Just a note to say we mailed your check for the Dahlberg Floor Inspection today, so you should see it in a couple of days. Also, I would like to say that I have been associated with the floor industry for 25 years and I have never seen a more thorough inspection in my career.
If we can ever be of service to you we would appreciate the opportunity to return the favor of a job well done. Again, thank you for the speedy and thorough job you provided our company.
Robert C. Buchanan
Miller & Company
Selma, Alabama (hardwood manufacturer)
After being really difficult, the installer finally agreed to deal with us. He came back in and replaced several boards, clean and filled the gouges in the floor, rescreened the floor and applied another coat of finish. He also went around the entire floor and left approximately a half inch expansion space.
So, he did address all issues. We accepted the work and we made payment in full. The installer reimbursed us for our expenses to fix the damage done to the walls during installation.
Thanks again for your work and report. I don’t think we would have gotten the floor done without it.
Port Angeles, WA